TERMS & CONDITIONS

Effective Date: April 10, 2026

Last Updated: April 10, 2026

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of the Concierra Business website, programs, trainings, events, newsletters, and related services.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

2. Company and Services

Concierra Business (“Concierra,” “we,” “us,” or “our”) provides business advisory, education, training, speaking, live events, digital content, newsletters, and related services.

Legal services are provided in Texas. Advisory, speaking, and educational services are offered nationally.

Location: Dallas/Frisco, Texas

Important: Concierra Business is not a law firm and does not provide legal services or legal advice through this website, its trainings, newsletters, educational content, or advisory materials.

Nothing on this website, in any training, event, program, communication, or material should be understood as:

• legal advice

• legal representation

• the creation of an attorney-client relationship

Your use of this website or our services does not create:

• an attorney-client relationship

• an advisory engagement unless separately agreed in writing

• a fiduciary relationship

• a partnership or joint venture

• an employment relationship

All information is provided for general educational and business advisory purposes only.

3. Eligibility

You must be at least 18 years old and legally able to enter into contracts to use our website or purchase our services.

4. Use of the Website

You agree to use the website and services only for lawful purposes.

You may not:

• Use the site in violation of any law or regulation

• Attempt to gain unauthorized access to any system

• Interfere with site functionality or security

• Copy, scrape, republish, or exploit content without permission

• Impersonate another person or entity

• Submit false or misleading information

• Use our materials to compete unfairly or misrepresent our brand

We reserve the right to restrict or terminate access for misuse.

5. No Legal Advice

Concierra Business provides business strategy, educational content, speaking, training, and advisory services only.

Concierra Business is not a law firm.

We do not provide:

• legal advice

• legal representation

• tax advice

• accounting advice

• investment advice

• medical or mental health advice

If you need legal advice, you should consult a licensed attorney through an appropriate engagement. Legal services, where applicable, are provided only through proper engagement and in compliance with applicable licensing rules.

6. No Guarantees

We make no guarantees about:

• business growth

• revenue

• profitability

• results

• client acquisition

• team performance

• outcomes of any strategy, training, or program

Examples, stories, and testimonials are illustrative only and do not guarantee that you will achieve similar results.

7. Registration, Programs, and Events

If you register for a free training, live event, or paid program:

• You agree to provide accurate information

• You are responsible for attending at the scheduled date and time, unless otherwise stated

• Access may be limited, revoked, or rescheduled at our discretion

• We may change program dates, speakers, format, or content as needed

If a free or paid training includes live delivery, recordings, transcripts, handouts, or replays are only included if expressly stated.

8. Payments

If you purchase a product, service, or program:

• You agree to pay all applicable fees

• Payments are due at the time stated on the checkout page or invoice

• You authorize us and our payment processor to charge the selected payment method

• If a payment fails, we may suspend access until payment is completed

All prices are listed in [USD], unless otherwise stated.

9. Refunds and Cancellations

All refund and cancellation rules are governed by the specific terms stated on the applicable offer page, checkout page, invoice, or signed agreement for the relevant program or service.

If no separate refund terms are stated, all sales are final unless otherwise required by law.

10. Intellectual Property

All website content and program materials are owned by or licensed to Concierra Business and are protected by intellectual property laws.

This includes:

• text

• graphics

• videos

• frameworks

• names

• branding

• downloads

• training materials

• worksheets

• recordings

• slides

• handouts

• course materials

You may not reproduce, distribute, modify, republish, sell, or create derivative works from our materials without prior written permission.

11. Limited License

If you purchase or access our materials, we grant you a limited, non-exclusive, non-transferable, revocable license for your personal or internal business use only.

You may not:

• Share paid content outside your organization unless expressly allowed

• Resell or sublicense our materials

• Post training materials publicly

• Copy our frameworks or content into your own paid offer as if it were your own

12. User Content and Submissions

If you submit content, comments, testimonials, survey answers, or other materials to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and display those materials for business, marketing, and operational purposes, unless otherwise agreed in writing.

You represent that you have the right to submit that content.

13. Confidentiality and Website Submissions

Unless we have a separate signed agreement, information submitted through this website, contact forms, webinar registrations, newsletters, or email may not be treated as privileged or confidential.

Do not send sensitive legal or highly confidential information through website forms.

Submission of information through this site does not create:

• an attorney-client relationship

• an advisory relationship

• legal advice in any way

14. Third-Party Tools and Links

This website may link to third-party platforms, and we may use third-party tools such as payment processors, webinar software, email systems, analytics tools, and CRM platforms.

We are not responsible for the content, performance, security, or policies of those third parties.

15. Disclaimer of Warranties

The website and services are provided “as is” and “as available,” without warranties of any kind, express or implied.

We do not warrant that:

• the website will be error-free

• access will be uninterrupted

• content will always be current

• results will meet your expectations

16. Limitation of Liability

To the fullest extent permitted by law, Concierra Business, MMO Media, LLC, and their owners, officers, employees, contractors, affiliates, licensors, and agents will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of the website or services.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to the website or services will not exceed the amount you paid to us, if any, for the specific product or service giving rise to the claim.

17. Indemnification

You agree to defend, indemnify, and hold harmless Concierra Business, MMO Media, LLC, and their owners, officers, employees, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of:

• your use of the website or services

• your violation of these Terms

• your infringement of any rights of another person or entity

• your misuse of our materials or content

18. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms, the website, or our services shall be brought exclusively in the state or federal courts located in Texas, unless otherwise required by law.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any additional posted policies or written agreements that apply to a specific service, constitute the entire agreement between you and Concierra Business regarding your use of the website and services.

21. Changes to These Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

22. Contact Information

If you have questions about these Terms, contact us at:

MMO Media, LLC

Dallas/Frisco, Texas

[email protected]

+1 (214)-5060-704